kofoworola oyetunde kolawole

August 15, 1978

About Candidate

My name is Kofoworola Kolawole Oyetunde from Oyo State; I attended Lagos State University where I study Electronics and Computer Engineering. I have worked as Network Support/field service support Engineer for about to 6years before stating as a Network Operating Center Manager now; I have experience in computer setup, printer installation (wired/wireless) installation of various network devices, wireless/microwave radio deployment, Local Area Network LAN, Wide Area Network WAN, voice (PABX)/IP phones and system hardware troubleshooting and repairs.

 

My work current job includes and limited to Incident Management (First Call Resolution), Prompt Response to inbound calls and emails, Follow up on unresolved complaint, Timely Escalation/feedback to relevant units. Carry out installation of network in branches and Head office, maintain an inventory of all Network-related equipment. maintain registers and logs pertaining to IT equipment.