a.faithdaniel

Providing technical assistance to end- users, including troubleshooting hardware and software issues, helping with password resets, and resolving connectivity problems. Installing,updating,andconfiguringsoftwareapplications.This also involves troubleshooting and resolving software-relatedissues. Managedtheday-to day IT operations,including helpdesk support and system maintenance. Managed the company's IT inventory and conducted regular equipment audits. Provided end-user technical support, troubleshooting hardware and software issues. Organize periodic workshops on usage and management of IT devices for staffers.