worggin4real
About Candidate
Education
BSc Industrial Physics
Second Class Lower: 3.46
Diploma in Computer Engineering
First Class / Distinction - 4.61
Work & Experience
IT Technical Support Engineer
1. Installing, configuring, and maintaining servers to ensure optimal performance and availability. 2. Managing user accounts, permissions, and group policies within Active Directory to maintain s ecure and efficient access control. 3. Resolved complex networking, computing, virtual machine, and storage issues promptly. 4. Proficient in managing services like Exchange Online, SharePoint Online, and Teams. 5. Resolved escalated interconnectivity issues, managed cloud-based identities, addressed service interruptions, and configured network settings. 6. Deployed storage account, web apps, and Virtual Machines (VMs) using the Azure portal, Terraform and PowerShell scripts. 7. Attached disk storage to VMs andcaptured VM images (backups and snapshots). 8. Configured Azure Virtual Networks (VNets) endpoints for hosts and subnets. 9. Used PowerShell to automate tasks and managing Active Directory users, building VMs in Hyper-V, generating reports, and monitoring performanc
IT Support Engineer
1. Continuously monitoring server health, diagnosing issues and implementing fixes of hardware and software faults.to ensure system stability and reliability. 2. Identify and resolve system and network issues. 3. Set up computer hardware, operating systems, and applications. 4. Ensure computer systems run smoothly. 5. Regularly monitor, update, and maintain computer systems.