olatoyeolayinka7
About Candidate
Education
Bachelor of Arst
History and Diplomatic Studies is the study of the dynamics of societies and the international environment in which they exist. It seeks to understand the processes of international life and the trajectory of its development, and how it impacts on societies.
Work & Experience
Relationship Manager
• Managing relationships with customers. • Conducting customers interviews. • Identifying and communicating customer needs. • Ensuring customer satisfaction. • Resolving customer issues and concerns. • Developing and implementing marketing strategies to grow the customer base.
IT Support Analyst
• Installing and configuring operating systems and software to agreed standards under the direction of the IT Manager and other immediate supervisors. • Maintaining existing equipment to standards determined by the IT Manager, by performing upgrades, new installations, and carrying out routine procedures. • Assisting in the compilation and maintenance of an accurate inventory of hardware and software and ensuring that records are kept up to date within the service desk system. • Troubleshooting technical issues to resolution and escalating to colleagues, suppliers, or partner organizations as required. • Deploying computers and associated peripherals including new installations and redeployment of existing equipment. • Managing service desk tickets, planning, and prioritizing systematically to minimize backlog and ensure operational efficiency. • Ensuring system and data security are maintained at a high standard, ensuring the integrity of the company’s network is not compromised.
Personal Assistant
•Adepoju Adewale, Phd as HOD History and Diplomatic Studies, TASUED. 2016 – 2018 Contact: +2348054679885 •Professor Osiyale Babatunde as HOD History and Diplomatic Studies, TASUED. 2016 – 2019 Contact: +2348039189272