OLUWAGBEMIGA EMMANUEL AJAYI
About Candidate
- A dynamic IT Administrator with the ability to drive innovative ideas and process improvements.
- Proficient in data management and optimizing IT resources. A team player with excellent interpersonal skills, analytical ability, and attention to detail.
- Exceptional communication skills, both verbal and written, with a customer-oriented approach.
- Proven experience in a technical support role
- Strong knowledge of IT fundamentals, including operating systems, hardware components, networking concepts, and software applications.
- Excellent problem-solving skills and the ability to troubleshoot technical issues independently.
Ability to multitask and prioritize workload
Work & Experience
Officer, IT Operations
• Provide front-line support for staff, schools, and teachers in IT-related issues • Ensure high functionality of IT assets in the support office • Proactively troubleshoot IT issues using SQL Server Report and data analytic tools • Manage IT asset allocation and ensure proper assignment • Execute hardware repairs and software configurations promptly • Track and analyze IT-related challenges to provide solutions • Install and update educational software and applications • Train, supervise, and mentor new and junior IT Operations staff
IT/Data Management Officer
• Organize, store, and analyze data efficiently • Maintain digital databases and archives • Perform system maintenance and installations • Manage inventory information digitally • Troubleshoot IT challenges and escalate issues when necessary • Enforce data management policies and procedures • Assist with reports and data extraction
Business Account Manager
• Plan, oversee, and coordinate general business activities • Manage administrative, logistical, human resources, and accounting services to support the business operation • Identify business opportunities with new and existing customers • Develop strategies to improve overall performance and productivity • Prepare and send business reports • Handle employee recruitment, selection, training, and supervision • Oversee stock levels and order supplies • Assist in budget preparation and manage both revenue and cost elements of the organization • Engage in key or targeted customer activities